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FAQs
There are some questions about our products and business from our clients. We really appreciate everyone who likes us and our items. Here we select some questions and reply as below:

1. Q: I love your crystal items, can I buy each one or two of them?
    A: It is a great pleasure that you like our products. But sorry, we only do wholesale business now. You can buy them from the retailers nearby.

2. Q: We have a shop where we have our own laser machine, can I buy blank blocks only?
    A: Yes, sure, it is ok to order blocks either with or without laser contents. Some of our clients ordered blank cubes to laser engrave according to the requirement of the customers, that is a good business now.

3. Q: Hi, we are going to have wedding next month, can I order 200pcs of your items as return gifts to our guests? Could you pack each of them in a gift box? Thank you!
    A: Congratulations to you. Of course you can place the order of the products as long as the Moq is less than 200. We have many kinds of gifts boxes for you to select and we can pack them very nice in seperate gift box. Hope you like them.

4. Q: How do you deliver my items, can I specify an express company?

    A: For small orders, we suggest to deliver by express. DHL, TNT, FEDEX or SF, any one of them is OK. If you don't have any nominated express company, we will select a faster and cheaper one for you. For big orders, we suggest to deliver by air or sea.

5. Q:
We are interested in some of our designs made into 3d laser cubes.
What would you need from us?

    A:  For 3D laser engarved products, it's better to have the documents in the format of "OBJ", "3DS", "3D-MAX" or "DXF", which can be used on our laser machine directly. Otherwise, we have to create mold first according to the 3-side-view of your design, which will cost $35~$165 depends on the size and complexity of the molding.